Frequently asked questions

How do I purchase my skating tickets? See Ticket info. Tickets are available online on a first-come / first-serve basis. Pricing varies depending on weekdays (Mon. - Thurs.) vs weekends (Fri. - Sun.) or winter breaks. No refunds or exchanges are allowed. Skaters leaving the venue temporarily should leave skates at the rental counter. Non-skaters do not need to pay for admission. 2025-2026 admission fees for all individuals will be equal regardless of age. What do I do if I need to reschedule my ice skating reservation? To reschedule your skating reservation, go to the email where you received the waiver and click on the link (*please note that you will need to reschedule to a date that is at the same admission price as your original purchase). This will take you to your Reservation Management page. Log in and click on "Info & Help", then click "Reschedule Reservation". Here you can select your new desired reservation date and time. Rescheduling is subject to ticket availability. Missed reservations cannot be rescheduled or refunded after the original reservation time. Can I purchase my tickets at the rink? Tickets may be purchased at the rink, but quantities may be limited. Those who attempt to purchase a ticket in person will be shown a QR code to purchase tickets on their smartphones; if the present time is fully-booked, the guest will be shown other available times to skate. If you are unable to purchase your tickets on a smart device, you may still purchase your tickets on-site via traditional cash or card transaction. To guarantee admissions, we highly recommend purchasing your tickets online ahead of time. Does the Ice Rink take reservations? Yes. Reservations can be made online for the 2025-2026 season. How long is a ticket valid for? Your reservation is only valid for the date(s) purchased, beginning at the time of arrival you selected. Tickets are for 75 minutes of skating time, which begins at the time of check-in. This does not include time for ice cleaning or waiting for skate rentals, visit is for 75 minutes of on-ice skating time. Can I use my ticket on a different day? Yes, reservations can be rescheduled to another equally priced admission date via their Reservation Management page. Do I need to buy a ticket if I'm not skating? No. Tickets are only required for those who want to skate on the ice. If you are only spectating, you do not need to make a reservation. What is "Skate at my own risk?" By purchasing your ice skate admission, you are aware that ice skating involves certain inherent risks which may cause serious injury. You freely volunteer to participate and accept all known and unknown risks while in the ice rink facility. Further, you release the ice rink, its sponsors, its operators, and its equipment suppliers against any claims and all liability for any loss, damage, injury, or expense you may incur. No refunds. No exchanges. Waiver- accepted digitally at checkout Are wheelchairs allowed on the ice? All skaters are welcome, including those in wheelchairs. It is recommended to visit during non-peak times (closer to opening). Is there a minimum age requirement to skate at the Bellevue Downtown Ice Rink? There is no minimum age requirement to skate at the Bellevue Downtown Ice Rink, but children under 12 must be accompanied by an adult on the ice. Our skate size ranges from T8-13. Additionally, for safety reasons, carrying toddlers while skating and bringing strollers onto the ice are not permitted.