Frequently asked questions

How do I purchase my skating tickets?See Ticket info. Tickets are available online on a first-come / first-serve basis. Pricing varies depending on weekdays (Mon. - Thurs.) vs weekends (Fri. - Sun.), seasonal deals, or winter breaks. No refunds or exchanges are allowed. Skaters leaving the venue temporarily should leave skates at the rental counter. Non-skaters do not need to pay for admission.2026-2027 admission fees for all individuals will be equal regardless of age.What do I do if I need to reschedule my ice skating reservation? To reschedule your skating reservation, go to the email where you received the waiver and click on the link (*please note that you will need to reschedule to a date that is at the same admission price as your original purchase). This will take you to your Reservation Management page. Log in and click on "Info & Help", then click "Reschedule Reservation". Here you can select your new desired reservation date and time. Rescheduling is subject to ticket availability. Missed reservations cannot be rescheduled or refunded after the original reservation time. Can I purchase my tickets at the rink?Tickets may be purchased at the rink, but quantities may be limited. Those who attempt to purchase a ticket in person will be shown a QR code to purchase tickets on their smartphones; if the present time is fully-booked, the guest will be shown other available times to skate. If you are unable to purchase your tickets on a smart device, you may still purchase your tickets on-site via traditional cash or card transaction. To guarantee admissions, we highly recommend purchasing your tickets online ahead of time. Does the Ice Rink take reservations?Yes. Reservations can be made online for the 2026-2027 season. How long is a ticket valid for?Your reservation is only valid for the date(s) purchased, beginning at the time of arrival you selected. Tickets are for 75 minutes of skating time, which begins at the time of check-in. This does not include time for ice cleaning or waiting for skate rentals, visit is for 75 minutes of on-ice skating time. Can I use my ticket on a different day?Yes, reservations can be rescheduled to another equally priced admission date via their Reservation Management page. Do I need to buy a ticket if I'm not skating?No. Tickets are only required for those who want to skate on the ice. If you are only spectating, you do not need to make a reservation.What is "Skate at my own risk?"By purchasing your ice skate admission, you are aware that ice skating involves certain inherent risks which may cause serious injury. You freely volunteer to participate and accept all known and unknown risks while in the ice rink facility. Further, you release the ice rink, its sponsors, its operators, and its equipment suppliers against any claims and all liability for any loss, damage, injury, or expense you may incur. No refunds. No exchanges.Waiver- accepted digitally at checkoutAre wheelchairs allowed on the ice?All skaters are welcome, including those in wheelchairs. It is recommended to visit during non-peak times (closer to opening).Is there a minimum age requirement to skate at the Bellevue Downtown Ice Rink?There is no minimum age requirement to skate at the Bellevue Downtown Ice Rink, but children under 12 must be accompanied by an adult on the ice. Our skate size ranges from T8-13. Additionally, for safety reasons, carrying toddlers while skating and bringing strollers onto the ice are not permitted.

Where is the Bellevue Downtown Ice Rink located? The Ice Rink is located at the Bellevue Downtown Park. There is free 3-hour parking near the rink. See Directions & Parking. For mapping purposes, the nearest address to utilize is for the adjacent Inspiration Playground, 100 100th Ave NE, Bellevue 98004. When is the Ice Rink open? Hours vary. See Public Hours. Tickets may be purchased online (strongly encouraged) or in person (if available). What are your busiest and least crowded times? Friday and Saturday evenings are the busiest. To avoid large crowds, we recommend you visit on weekdays or as close to the opening time as possible. The 6 - 9 pm time slot is the busiest part of the day.

What are the rental sizes available? Children sizes range from toddler 8 to adult 15 (no half sizes). Socks must be worn when wearing rental skates. No shoes are allowed on the ice. Can I bring my own skates? Yes; though rental skates are included in the admission prices, personal skates will not be discounted. We do not offer sharpening services for personal skates. No strollers are allowed on the ice.

Is there food or drinks at the Ice Rink? Yes. A concession stand is open all season offering many options including hot cocoa, cookies, cotton candy, kettle corn, Dippin' Dots, chips, candy, and bottled water. No outside food or beverages are allowed on the premises. (Specialty items like birthday cakes are allowed). What special events are happening at the rink this year? See Special Events for a list of fun happenings at the rink. This includes free skating lessons on specific dates, (skate admission not included), and private ice skating classes taught by licensed ice skating instructors.Will I be used for any multimedia use? Participant permits the Bellevue Downtown Ice Rink and Ice Rink Events to use any photographs, videotapes, recordings or any other records taken while on the ice skating rink premises for publicity, advertising, or any other legitimate purpose.Are there restrooms at the Ice Rink? There are no restrooms inside the ice rink. Portable restrooms will be located on the plaza near the facility entrance. Skates must be removed when leaving the facility. Does the ice rink sell mittens, socks and skates? Yes, the ice rink sells mittens and socks for $6 each. Skates are not available for sale at the ice rink. Should I wear a helmet?It is a recognized fact that helmets may protect skaters from potential head injuries, especially when there is a risk of impact. Bellevue Downtown Ice Rink recommends that every skater wear a helmet. But, we do not rent or provide helmets. Skating involves risks.The decision to wear a helmet should be made by the skater at the time they decide to come to the rink. Just as they decide whether to bring a jacket or gloves, they need to decide if a helmet is needed. Are there skate guides or walkers for kids? Yes. The venue has a limited amount of skate guides available for those learning to skate. First come, first served. Regular footwear is not allowed on the ice. Is there a lost and found? Yes. You can visit the lost & found on-site at the ice rink admissions counter during public hours only. No phone calls, please.​Are there lockers on-site?Yes. Lockers and locks are available for purchase ($4) on-site. Open storage receptacles are also available to store items. It is your responsibility to look after your personal belongings.

Is the Ice Rink open in all weather? The Ice Rink is open rain or shine. A tent covers the rink surface for rain/snow, but we recommend you dress warmly since it is open-air. The rink may close if there are high winds or other weather-related issues. How big is the Ice Rink? The rink is approximately 9,048 square feet, 58 feet wide by 156 feet long. How is the ice rink made? The ice rink is made with real, frozen water ice. Where can I skate after the Ice Rink closes for the season? The Bellevue Downtown Ice Rink presented by Symetra is a temporary/seasonal venue that re-opens every year from November-January. Visit local Sno-King Ice Arenas in Kirkland, Renton and Snoqualmie for year-round skating.

Who can I contact about the Ice Rink?For general comments, questions, sponsorship, please send an email to VP of Events & Operations, Mike Ogliore at mike@bellevuedowntown.com or voicemail at (425) 453-3110 (email preferred for quicker response).For media inquires, please email Communications Director, Sandy Vo at Sandy@bellevuedown.com. Messages are checked regularly. We will get back to you as soon as we can.

We're hiring! The Bellevue Downtown Ice Rink is looking for team members aged 16+ to fill a variety of seasonal positions including cashier, skate attendant, and skate monitor. This is a great opportunity for those with after-school, weekend, and holiday availability. To apply, send and email to bellevue@icerinkevents.com that includes your name, contact information, and why you're interested in working at Bellevue Downtown ice Rink.Dates: November 13, 2026 - January 18, 2027Location: Bellevue Downtown Ice Rink at Bellevue Downtown ParkWebsite: Bellevueicerink.com